How do I reset my UCC email (Microsoft Outlook) password?

Your password will expire every 120 days. Follow the below steps to reset your password:

  1. Go to reset.umpqua.edu to update your password.
  2. Enter your UCC student email (800XXXXXX@umpqua.edu):
    • A 6-digit code will be emailed to your personal email account (the code may get sent to junk). 
  3. Use the code to reset your password within 15 minutes.
  4. Minimum password requirements:
    • Must be at least 8 characters.
    • Must contain at least one uppercase letter and one lowercase letter.
    • Must contain at least one number.
    • Cannot contain personal identifiable information or a familiar phrase.

After your password is reset, you will utilize the new password to log in to your UCC student account. The Self-Service log in will be just your 800XXXXXX with the same password.

If you encounter any issues, please call 541-440-4711 during UCC Student Tech Help hours and 541-440-7808 ext. 7 outside of UCC Student Tech Help Hours.

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  • Last Updated Feb 25, 2025
  • Views 99
  • Answered By Macy

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